Privacy Policy

Overview

This Privacy Policy explains how Pickle Jam, Inc. ("Pickle Jam", "we", "us") handles personal information when you use https://picklejam.com and our related apps and services. We aim to collect only what we need to run the Services and to be transparent about how it is used.

Information we collect

We collect information in three ways:

• Information you provide — your name, email, profile details, skill rating, reviews, photos, event details, and messages.
• Information created as you use the Services — court check-ins, saved courts, RSVPs, registrations, and preferences.
• Information collected automatically — device and browser data, IP address, approximate location, and usage analytics collected through cookies and similar technologies (see our Cookie Policy).

How we use information

We use personal information to:

• Provide, maintain, and improve the Services and personalize your experience.
• Process payments and registrations for paid events through our payment provider.
• Send transactional messages (confirmations, reminders, receipts) and, where permitted, product and marketing updates you can opt out of.
• Keep the community safe — detecting fraud, abuse, and violations of our Terms and Community Guidelines.
• Meet legal, tax, and regulatory obligations.

How we share information

We do not sell your personal information. We share it only as needed to operate the Services: with service providers who process data on our behalf (for example, hosting, email delivery, analytics, and payments); with other users where you choose to make information public (such as a public profile, a review, or an event you organize); and where required by law or to protect rights and safety. If we are involved in a merger or acquisition, information may be transferred as part of that transaction.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You can manage much of your information directly in your account settings, and you can unsubscribe from marketing email at any time.

To exercise a privacy right — including a "do not sell or share my personal information" request — email hello@picklejam.com. We will verify and respond to your request as required by applicable law.

Data retention and security

We keep personal information for as long as your account is active or as needed to provide the Services, and thereafter as required to meet legal obligations, resolve disputes, and enforce our agreements. We use reasonable technical and organizational measures to protect information, though no method of transmission or storage is completely secure.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact hello@picklejam.com and we will delete it.

International transfers

We may process and store information in countries other than the one you live in. Where required, we use appropriate safeguards for cross-border transfers.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the effective date above and, where appropriate, communicated to you.

Contact us

Questions about your privacy or this policy? Email hello@picklejam.com or write to Pickle Jam, Inc. at the mailing address published on our contact page. We aim to respond within a reasonable time.